Contact
Questions about a bag, an order, or the authentication process? Write to us and a person will answer.
It is the fastest way to reach us, and the only channel we monitor. Everything about an order, a return, a listing or authentication goes here.
Shipping
Delivery takes 8 to 15 days.
Every piece is authenticated before it is released, so the window covers that check as well as transit. You will get tracking as soon as your parcel is on its way.
Selling with us
If you have a piece you would like to list, email the same address with clear photographs of the item, its interior, the date code or serial, and any box, dust bag or receipt you still have. We will come back to you on whether we can take it and what it is likely to fetch.
Writing to us about an order
Include your order reference and the email address you used at checkout. With those two things we can find your order straight away, which usually saves a round of back-and-forth.